Ratings & Reviews

Overall Rating

4(176 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Antar S. - |Recommended: YesJennifer is greatness — Jennifer Buckhannon is one of the better property managers I have ever dealt with. She is always available, very responsive and resolves things quickly. She is very understanding, listens to what the tenant has to say, and just has generally is always smiling. Having Jennifer is one of the better parts of being a resident at Arrive West End.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Maria Q. - |Recommended: YesProperty is good — Noisy west end is horrible
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
submitted by Larissa C. - |Recommended: YesUp and Coming — I have been here since since Oct 2016 and this property is one of a kind. I originally lived in uptown and it was horrible. I love the location of the property . The property is always making new changes and updates to the buildings that we have to adapt to. The new manager Jennifer is fantastic at what she does. Any issues or concerns i have she is quick to follow up and see how she can help the best way possible, if not she has an open line of communication and helps put my concerns at ease. There is always something to do given the location, however you do deal with the city living of homeless people. The only downside is having heavy traffic in and out of the building due to lyric. Overall I would recommend arrive west end to nice people only
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Kamoree G. - |Recommended: YesIt's great — It's great living here. Sometimes the train can be annoying. But overall this place is amazing.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Sallie T. - |Recommended: YesGreat Property — Great experience so far.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Jonathan D. - |Recommended: YesI absolutely love it Helpful and friendly staff — I enjoy the staff who is amazing The pool is a quiet and relaxing place and we even enjoy the company of friendly neighbors and cookout and enjoy music. The quiet hours are highly regarded at the pool and the area is well kept and the Supervisor Sheila is very respectful and good at enforcing the rules and seeing that everyone's needs are met
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Kara K. - |Recommended: YesIt's ok — As long as you don't Have neighbors above you that like to blast their music until 4 am, I wouldn't have many complains. But since we had new neighbors our entire apartment unit below vibrates due to their sound system all night long Oh and recommend picking a unit on the side opposite of the train station as that becomes very noises too
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
submitted by Grant F. - |Recommended: YesVery Nice — Convenient, easy, fun, comfortable, and a great place to live.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Dumas C. - |Recommended: YesI am pleased with this property — Going on my third year as a residence. I am overall pleased with the property. The staff and management are super They really are family
response from property -Thank you for your review. We hope that we continue to meet your expectations.
submitted by Darren S. - |Recommended: YesGreat place to live — The management has always been great. Responsive and reasonable with a great willingness to help.
response from property -Thank you for your kind feedback. We hope that we continue to meet your expectations.
submitted by Laela B. - |Recommended: YesThis is a great community building to live in. — The parking is superb and feels safe there are always spots available. You cannot hear any outside noise in the apartment expect for people outside at the pool occasionally through the balcony door . Additionally, we've run into our neighbor next door and he has even said we are so quiet he never hears us. The overall grounds are fairly clean, though sometimes it stinks dirty near the outside entrance by the callbox . The maintenance team has always completed repair requests in a timely fashion - with the one exception of our balcony door needing replacement. The staff is absolutely excellent, and 100 makes the community a great place to live Lonnie and Gabriel, and more recently Brandon . Overall, I enjoy living in this style apartment building, with great gated garage parking, and affordable rates in downtown Dallas. Excellent location for easy access to many major highways for simple navigation around the metroplex.
response from property -Thank you for sharing this detailed feedback with us. We hope that you continue to enjoy calling our community home.
submitted by Jeffrey P. - |Recommended: YesExcellent service — Gabriel and Lonny are the best Brandon just started so I've not really interacted with him but he's been very friendly in passing. The only down side has nothing at all to do with the staff or building but the train station behind West End station . The clientele that linger at that station is less than stellar.
response from property -Thank you for your review. Please let us know if there is anything we can do to enhance your experience with us.