Ratings & Reviews

Overall Rating

4(88 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Absolutely seamless process...Review From Modern Messagesubmitted by Brian R. - |Recommended: YesAbsolutely seamless process Great staff that makes it easy as possible to move in and get acquainted with the space. Definitely would recommend to someone looking for a great community of welcoming people
response from property -Thank you for your feedback. We are happy to provide an exceptional community experience.
The whole process of leasin...Review From Modern Messagesubmitted by Josh*@*.Com - |Recommended: YesThe whole process of leasing at Arrive West End was fantastic, Jennifer did a great job making sure to answer any questions I had along the way. Super excited to call this community home
response from property -Thank you so much for the great review! I'm glad that we were able to get you your questions answered. We can't wait to have you both here!
Good place to live downtown...Review From Modern Messagesubmitted by Timothy D. - |Recommended: YesGood place to live downtown Except recently getting a bit on the dirty side and rent is increasing and now charging for parking. Believe this was last community that offered free parking.
response from property -Thank you for your review. Please let us know if there is anything we may do to provide you with a more valuable experience.
It has been great managemen...Review From Modern Messagesubmitted by Zachary K. - |Recommended: YesIt has been great management is awesome And the location is perfect and every fun it has been an amazing 2 years living here and would recommend to other friends
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Generally good, people are ...Review From Modern Messagesubmitted by Meighan A. - |Recommended: YesGenerally good, people are nice but the weed smell is so extremely strong all the time. It’s really a nuisance. Smoking is also a fire risk.
response from property -Meighan, thank you for taking the time to share your 4.5 star review. We appreciate you as a part of our community.
It has been okay. The offic...Review From Modern Messagesubmitted by Ariel M. - |Recommended: YesIt has been okay. The office staff is nice and maintenance is fairly quick. Location wise, it's not my favorite next to the West End Dart... sometimes I've been woken up in the middle of night due to yelling outside. I've seen other communities clean the building much better. The gym has been out of paper towels for months, smells like cigarettes. I've seen cigarettes in the public bathroom as well as maybe vomit, sticky floors Overall I wish these areas were kept up better but its ok.
response from property -Ariel, thank you for taking the time out to post your review. We take your comments seriously and will do our best to keep the amenities maintained at a higher standard. If you ever need anything, please feel free to reach out to us in the office. We are here to help.
This has been my first year...Review From Modern Messagesubmitted by Paul F. - |Recommended: YesThis has been my first year living on my own since I graduated school back in May of 2018. Arrive has provided me with a great experience living downtown.
response from property -Thank you for your review. We are happy to be of service.
New to the state of Texas a...Review From Modern Messagesubmitted by Nickolas N. - |Recommended: YesNew to the state of Texas and I can happily say that I love everything here. I searched far and wide for the perfect place and I have found it here.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Jennifer is greatnesssubmitted by Antar S. - |Recommended: YesJennifer Buckhannon is one of the better property managers I have ever dealt with. She is always available, very responsive and resolves things quickly. She is very understanding, listens to what the tenant has to say, and just has generally is always smiling. Having Jennifer is one of the better parts of being a resident at Arrive West End.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Jennifer is extremely helpf...Review From Modern Messagesubmitted by Pierce O. - |Recommended: YesJennifer is extremely helpful and caring about making the transition to Arrive easy, smooth and catered to your needs and wishes. Arrive really feels like home.
response from property -Thank you so much for your great review, Pierce! We are happy that we are meeting your expectations. Thank you for calling Arrive West End your home! We are happy to have you!
I moved in March 2, 2019 an...Review From Modern Messagesubmitted by Darquita D. - |Recommended: YesI moved in March 2, 2019 and love it, the location is great. Since the day I went to look at the apartment Jennifer Buckhannon has been awesome she made sure I was taken care of, she is hands-down the best. I love my apartment, great views. My apartment was clean and ready. Its a bit loud sometimes but that's downtown living. I love Arrive and the staff so far so good. I am happy to call ARRIVE home
response from property -Darquita, thank you for your kind words and your great review! We are so happy that you are proud to call Arrive West End your home! We look forward to having you as a part of our community for a long time to come.
I like the apartments and l...Review From Modern Messagesubmitted by Lacey K. - |Recommended: YesI like the apartments and location, but the inconvenience of elevators and elevator doors being frequently out of service made rating lower.
response from property -Thank you for taking the time to post a review, Lacey. We take all feedback seriously. If ever you find that the elevators or the doors aren't working, please notify the office immediately. We strive to make sure our residents are not inconvenienced with these matters. We look forward to having you as a part of our community for a long time to come.
Arrive West End is a great ...Review From Modern Messagesubmitted by Megan K. - |Recommended: YesArrive West End is a great community in a great location-near local attractions, great restaurants and outdoor spaces. Happy to call this home.
response from property -Megan, thank you so much for your 5-star review! We are glad that we are meeting your expectations. We hope that you call our community home for a long time to come!
My overall experience has b...Review From Modern Messagesubmitted by Sheree C. - |Recommended: YesMy overall experience has been positive. The only thing that I have a problem with is the staff not being knowledgeable with some lease info
response from property -Sheree, thank you for taking the time to provide us with valuable feedback. We take all information that we receive to heart and try to address the issues. If you have any other concerns with something that a team member isn't able to assist you with, please reach out to management to clarify things that others may not be aware of.
Arrive West is a great plac...Review From Modern Messagesubmitted by Amy W. - |Recommended: YesArrive West is a great place to live. It’s located in the heart of downtown and there are several restaurants and bars only three minutes of a walk away. The staff is really friendly, especially the maintenance who you’ll run into when you’re in the elevators. If you get an apartment facing toward Pacific and Lamar, it can get a little loud, but turning on your bathroom fan easily drowns out the noise. I highly recommend living here
response from property -Thank you for your review. We are happy to hear that we are meeting your expectations.