Ratings & Reviews

Overall Rating

4(69 reviews)98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

My experience at Arrive Wes...Review From Modern Messagesubmitted by Megan C. - |Recommended: YesMy experience at Arrive West End so far has been fantastic Started off with Jennifer she was quick responding helpful with any questions we had and was extremely accommodating to what we needed. After moving in it came to find out that the other residents that live at the property are extremely friendly and conservative.
I love it Ashley is always...Review From Modern Messagesubmitted by Latra E. - |Recommended: YesI love it Ashley is always very friendly and helpful. Anytime I had anything needed fixing, it was fixed immediately. The maintenance guy was really nice also.
Great price for the locatio...Review From Modern Messagesubmitted by Emmanuel G. - |Recommended: YesGreat price for the location although it can get a bit loud if you live on the DART station side. Overall, not bad for the price. It's an apartment building. there is going to be noise.
The apartment is a prime lo...Review From Modern Messagesubmitted by Zachary K. - |Recommended: Yesthe apartment is a prime location with lots to do and close to my job I love it the staff is very nice and friendly and I also love that we are so close to bars in the area my friends love coming over and checking out the views of the city from the pool
Everyone has been super hel...Review From Modern Messagesubmitted by Brock B. - |Recommended: YesEveryone has been super helpful as I and my roommate have begun the process of moving in. Thank you for your quick replies and patience as we signed up from North Carolina
Up and Comingsubmitted by Larissa C. - |Recommended: YesI have been here since since Oct 2016 and this property is one of a kind. I originally lived in uptown and it was horrible. I love the location of the property . The property is always making new changes and updates to the buildings that we have to adapt to. The new manager Jennifer is fantastic at what she does. Any issues or concerns i have she is quick to follow up and see how she can help the best way possible, if not she has an open line of communication and helps put my concerns at ease. There is always something to do given the location, however you do deal with the city living of homeless people. The only downside is having heavy traffic in and out of the building due to lyric. Overall I would recommend arrive west end to nice people only
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
I've been at Arrive for a y...Review From Modern Messagesubmitted by SALLIE T. - |Recommended: YesI've been at Arrive for a year now and just renewed my lease. No real contact with the management until the last couple of months and I must say Jennifer Buckhannan has been amazing and helpful through my lease renewal processes and the adjustment of some of the changes that have taken place. While there are some issues as with anywhere, I'm giving this place a 5 based on the 100 effort I believe the ladies in the office are giving trying to make this place an amazing place to live. Keep up the good work. You are appreciated
I'll be honest. This is an...Review From Modern Messagesubmitted by Blake J. - |Recommended: YesI'll be honest. This is an awesome location if you have a north facing unit, an upper floor unit facing east, or an interior courtyard. The diverse community is awesome, considerate, and friendly. The negatives the DART West End station, the smell of urine in the ground level VIP parking lot, the oft broken elevators, the broken access doors, plastic grass around the pool, the hotel company that leases 20 units, maintenance requests that linger for weeks, not enough parking and it is no longer free, no in unit w d, slow cable speeds because of a small pipeline which also means slow wifi, unresponsive management, a semi functional-amateur gym. This could be an amazing community if they cared enough about the tenants to follow through with projects that benefit the whole community and not just the property company.
My score a few months ago w...Review From Modern Messagesubmitted by Dianne K. - |Recommended: YesMy score a few months ago would have been 1 Star but property management has significantly improved and been helpful in dealing with my massively frustrating upstairs neighbor. -1.5 stars only for noise both above and from DaRT tour to my apartment location.
I enjoy living here cant wa...Review From Modern Messagesubmitted by Anastacio O. - |Recommended: YesI enjoy living here cant wait for summer when the pool is open. They normally will bring a DJ and have a pool party I also love that I can walk half a block for some drinks
It isn't a bad apartment. H...Review From Modern Messagesubmitted by Anna S. - |Recommended: YesIt isn't a bad apartment. However, new policy changes are starting to make the place less appealing. The office is hardly open for those on a standard 9-5 M-F work schedule and now they will be requiring guest parking to go to the office to receive a permit.So, you have to know at least a day in advance and leave work early to have someone visit. Oh and forget having any guests on Sunday, they aren't open. They are also rolling out awful turf grass by the pool area which looks so tacky and it doesn't help that I design courtyards as a job. I still have a kitchen sink that the handle comes off after 6 months of it not being fixed now. There is consistently trash in all stairwells also.It is just irritating how they are trying to take an okay apartment which was fine for the price and beginning to try to make it luxury which only means expensive for no reason.I used to feel for the location and price many of these inconveniences did not matter but now that policy is changing it is not worth paying higher prices when there are so many better apartments within a couple blocks for the price.
I enjoy leaving here. The ...Review From Modern Messagesubmitted by Lawrencia L. - |Recommended: YesI enjoy leaving here. The location is perfect, I'm in the middle of everything. Complex is small and quiet. Maintenance comes to fix issues if they arise quickly.
It's greatsubmitted by Kamoree G. - |Recommended: YesIt's great living here. Sometimes the train can be annoying. But overall this place is amazing.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
It would be awesome if the ...Review From Modern Messagesubmitted by Ariel M. - |Recommended: YesIt would be awesome if the stairways, elevator and general common areas were cleaner. I'm not sure if there's anyone to clean on weekends but I notice cigarette butts and sometimes dog waste throughout the stairways
Nice Community, location is...Review From Modern Messagesubmitted by Pieraldo P. - |Recommended: YesNice Community, location is great. With the new policy to rent sjort term there is less sense of neigjbours but also you get to talk to people coming from all over the world