Ratings & Reviews

Overall Rating

4(88 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I like living here. The ame...Review From Modern Messagesubmitted by Jean P. - |Recommended: YesI like living here. The amenities are awesome. The staff Jennifer and Ashley are great professional and efficient. The only down fall is I don’t have a balcony lol
response from property -Thank you for sharing these comments. Please let us know if there is anything we may do to enhance your experience with us.
I do like living here. But...Review From Modern Messagesubmitted by Tammy L. - |Recommended: YesI do like living here. But the hallways netting be kept clean and the garage has trash always laying around. The elevator also could be kept up better. This I is to be luxury apts. Some of the maintenance staff make me nervous. The front staff is wonderful.
response from property -Thank you for sharing these comments. We will use this review to help better meet your expectations.
Overall it is a good apartm...Review From Modern Messagesubmitted by Anna S. - |Recommended: YesOverall it is a good apartment. There are semi-frequent issues with elevators and once the door to exit into the garage was stuck and I had to go back into the elevator. Guest parking is not very convenient due to limited office hours. With that being said its a good apartment for the price and no one has been too loud at the pool this year. I feel safe and love living downtown. I would also love to have the events like we used to at nearby restaurants and another paint night would be awesome I love that the apartment is clearly trying to get better and is being managed much better than it had been.
response from property -Thank you very much for taking the time to post a review. We appreciate your feedback and ask that you don't hesitate to contact us if concerns come up. We are here to make it better! Thank you for being a member of the Arrive West End community.
Community is Trendy and cle...Review From Modern Messagesubmitted by Premjeet K. - |Recommended: YesCommunity is Trendy and clean. Pool area is always kept neat. Staff is very accommodating and friendly. Covered parking is awesome, keeps cars safe.
response from property -Thank you for calling Arrive West End your home. We are certainly happy to have you here. Thank you for your review and do not hesitate to reach out if you need anything in the future.
Neighborhood can be sketchy...Review From Modern Messagesubmitted by Stephen L. - |Recommended: YesNeighborhood can be sketchy. Wish they had more security. Someone in the office late would be nice too. If something happens after 5 30, you’re outta luck.
response from property -Thank you very much for your feedback. Here at Arrive West End, we are committed to service. Please note that our hours of operation are 9:00 am - 6:00 pm Monday through Friday and 10:00 am - 5:00 pm on Saturday. Please feel free to stop by the office to speak with us. We are here to be of service.
The apartment complex is ni...Review From Modern Messagesubmitted by Matthew B. - |Recommended: YesThe apartment complex is nice. I do wish that the parking garage didn't always smell like urine and the floors are super thin so I can hear the people above me all the time late at night but overall I like the apartment complex
response from property -Thank you for taking the time out of your busy day to post a review. We take all feedback seriously and will work on making changes to improve your experience. We hope to have you as a part of our community for years to come!
Property is goodsubmitted by Maria Q. - |Recommended: YesNoisy west end is horrible
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
My experience at Arrive Wes...Review From Modern Messagesubmitted by Megan C. - |Recommended: YesMy experience at Arrive West End so far has been fantastic Started off with Jennifer she was quick responding helpful with any questions we had and was extremely accommodating to what we needed. After moving in it came to find out that the other residents that live at the property are extremely friendly and conservative.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
I love it Ashley is always...Review From Modern Messagesubmitted by Latra E. - |Recommended: YesI love it Ashley is always very friendly and helpful. Anytime I had anything needed fixing, it was fixed immediately. The maintenance guy was really nice also.
response from property -Thank you for sharing these comments. We are happy to provide prompt service.
Great price for the locatio...Review From Modern Messagesubmitted by Emmanuel G. - |Recommended: YesGreat price for the location although it can get a bit loud if you live on the DART station side. Overall, not bad for the price. It's an apartment building. there is going to be noise.
response from property -Thank you for sharing these comments. Please let us know if there is anything more we may do to provide you with a more comfortable living experience.
The apartment is a prime lo...Review From Modern Messagesubmitted by Zachary K. - |Recommended: Yesthe apartment is a prime location with lots to do and close to my job I love it the staff is very nice and friendly and I also love that we are so close to bars in the area my friends love coming over and checking out the views of the city from the pool
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
Everyone has been super hel...Review From Modern Messagesubmitted by Brock B. - |Recommended: YesEveryone has been super helpful as I and my roommate have begun the process of moving in. Thank you for your quick replies and patience as we signed up from North Carolina
response from property -Thank you for your review. We are happy to provide an exceptional leasing experience.
Up and Comingsubmitted by Larissa C. - |Recommended: YesI have been here since since Oct 2016 and this property is one of a kind. I originally lived in uptown and it was horrible. I love the location of the property . The property is always making new changes and updates to the buildings that we have to adapt to. The new manager Jennifer is fantastic at what she does. Any issues or concerns i have she is quick to follow up and see how she can help the best way possible, if not she has an open line of communication and helps put my concerns at ease. There is always something to do given the location, however you do deal with the city living of homeless people. The only downside is having heavy traffic in and out of the building due to lyric. Overall I would recommend arrive west end to nice people only
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
I've been at Arrive for a y...Review From Modern Messagesubmitted by SALLIE T. - |Recommended: YesI've been at Arrive for a year now and just renewed my lease. No real contact with the management until the last couple of months and I must say Jennifer Buckhannan has been amazing and helpful through my lease renewal processes and the adjustment of some of the changes that have taken place. While there are some issues as with anywhere, I'm giving this place a 5 based on the 100 effort I believe the ladies in the office are giving trying to make this place an amazing place to live. Keep up the good work. You are appreciated
response from property -Thank you for your feedback. Providing exceptional service is our number one priority and we are happy to hear that we are meeting your expectations.
I enjoy living here cant wa...Review From Modern Messagesubmitted by Anastacio O. - |Recommended: YesI enjoy living here cant wait for summer when the pool is open. They normally will bring a DJ and have a pool party I also love that I can walk half a block for some drinks
response from property -Thank you for sharing these comments. We are happy to provide an exceptional community experience.