Ratings & Reviews

Overall Rating

5(222 reviews)99.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Billy C. - |Recommended: YesWith The Security Gates, Co... — With the security gates, coming home feels safe. On really nice days, sitting on the balcony has a vacation getaway feel to it. On New Year's eve, my friends and I were able to see the Reunion Tower light show from my windows inside. Having the Waste Concierge is a definite plus. I have nothing but good thoughts here and they've created good memories.
response from property -Billy, we are happy that you feel so at ease in our relaxing community! Enjoy that beautiful view.
Review From Modern Messagesubmitted by Shakyra G. - |Recommended: YesThe Community Is Quiet And ... — The community is quiet and all of the residents are friendly. Management is very friendly and reliable. The property is close to everything walking distance so that’s a plus.
response from property -Shakyra, what a wonderful acknowledgment of our community and team! We are delighted to hear how much you are enjoying our peaceful atmosphere, prime location, and our team's attentive service. Thank you for choosing us.
Review From Modern Messagesubmitted by Jawuan R. - |Recommended: YesI Like Living Here. My It’s... — I like living here. My it’s perfect for a younger couple who wants to live downtown. The only cons would be it’s pretty loud if you live by the train and the hallways smell because of the garbage pick ups.
response from property -Jawuan, we appreciate your favorable feedback. We are delighted to hear that you are enjoying our prime location. Still, we want you to be completely satisfied, so we ask that you contact us at arrivewestend@trinity-pm.com if there is any way we may uplift your experience. Thank you!
Review From Modern Messagesubmitted by Arza W. - |Recommended: YesIt’s Cool Living Here But S... — It’s cool living here but sometimes it can be noisy but besides that I love this place. This Area in Dallas has lots of beautiful landmarks you can adventure on.
response from property -Arza, thank you for the fantastic review! If there is anything we may do to improve your experience here, please let us know. We are only a phone call away.
Review From Modern Messagesubmitted by Ashlynn W. - |Recommended: YesWonderful , Ladies In The O... — Wonderful , ladies in the office and excellent maintenance team . Everything went so smooth with my move in , Couldn’t have picked a better place for me and my kids to call home.
response from property -Ashlynn, thank you for your review. It is great to hear that your move-in experience went smoothly. If you need anything as you settle into your home, please let our team know. Otherwise, we look forward to seeing you around in the future.
Review From Modern Messagesubmitted by Michelle M. - |Recommended: YesSpacious Units And Great Ma... — Spacious units and great management and maintenance staff. Very happy to be living here in such a conviennent location as well. I would definitely recommend.
response from property -Michelle, thank you for the strong recommendation for our community. We are thrilled to hear how happy you are with our convenient location, luxury apartments, and the awesome service of our team. We are so glad to have you here with us!
Review From Modern Messagesubmitted by Theresa G. - |Recommended: YesSo Far I Love Being Here. ... — So far I love being here. It's quiet clean and the office staff is awesome I put in a work order and it was done in a day. The neighbors I have encountered are all very pleasant.
response from property -Theresa, we appreciate your awesome feedback! We are so happy to hear that you are satisfied with our prompt maintenance, peaceful atmosphere, and our team's attentive service. Thank you for your support!
Review From Modern Messagesubmitted by Zachary K. - |Recommended: YesThe Apartment As Always Is ... — The apartment as always is amazing and management is very kind and always there to help would recommend to friends anytime The pool has a good view as well
response from property -Zachary, what a wonderful acknowledgment of our community and team! We are thrilled to hear how happy you are with your home and with the attentive service of our team. Thank you for choosing us!
Review From Modern Messagesubmitted by ReAnna R. - |Recommended: YesGreat Community Awesome S... — Great community awesome staff Jayden has been a blessing since move in day. The staff has went above and beyond to ensure safety, provide awesome resources and maintain a beautiful property. Thank you DeAnna and Jayden
response from property -ReAnna, thank you for your review. It is great to know that our customer service has left such a positive impression on you! We take great pride in our ability to make residents feel right at home, so if there is anything else you need, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Billy C. - |Recommended: YesI Wanted To Move Downtown A... — I wanted to move downtown and have a view. Most places hid the city view, but Westend gave me a view with entertainment. The trains are convenient and the area is full of life. The staff made things easy by being so helpful at answering questions and getting directions. This is where I call home.
response from property -Billy, thank you for your review of our accessibility, customer service, and views. We could not be happier to learn that you are thoroughly enjoying your living experience.
Review From Modern Messagesubmitted by Premjeet K. - |Recommended: YesIts Been Nice Living Here. ... — Its been nice living here. I do wish the stairwells were swept more often though. Pool area is lovely. DeAnna is wonderful and very helpful.
response from property -Premjeet, thank you for your review. It is great to know that you are enjoying our pool and customer service! We always welcome suggestions for how we may improve, so please email us at arrivewestend@trinity-pm.com to receive further assistance regarding the upkeep of our stairwell areas.
Review From Modern Messagesubmitted by Jawuan R. - |Recommended: YesI Love The Apartment And Lo... — I love the apartment and location. I love the fact that I’m in the heart of downtown. The neighbors are nice and maintenance always gets back to me ASAP.
response from property -Jawuan, it means a lot to us to know that you love your apartment home and our location so much! Thank you for sharing your experience with us. We look forward to seeing you around the community.
Review From Modern Messagesubmitted by Kevin L. - |Recommended: YesLove That Everything Is Wal... — Love that everything is walking distance, a big plus. Move in was a breeze, and my neighbors are very friendly and helpful, and respectful. Look toward to writing another review soon😎
response from property -Kevin, we love how walkable our community is and are glad that you are taking advantage of it. Thank you for your review.
Review From Modern Messagesubmitted by Nicholus W. - |Recommended: YesGreat Service, Very Helpful... — Great service, very helpful and welcoming. I love the location in the heart of downtown Dallas with many attractions near. The security is also a good thing too keep in mind as well a random person who is not a resident cannot just walk into the building and that give me peace of mind, all around great experience.
response from property -Nicholus, we are delighted that you find our community a great place to live. Our attentive team is dedicated to creating a place you love calling home. We are always here when you need us.
Review From Modern Messagesubmitted by Preethi B. - |Recommended: YesGreat Experience Everyone I... — Great experience everyone is super friendly and super accommodative. Apt is in a great location with all the amenities and one thing I would improve is when I lived in the second Floor next to pool there was roaches problem other than all Great Iam Still giving 5 stars as it’s been a great experience
response from property -Preethi, we are happy that your experience in our community has been worthy of five stars! We aim to provide friendly, reliable service and are glad that you find our amenities so inviting as well. We are here for you.