Ratings & Reviews

Overall Rating

5(204 reviews)99.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Tim G. - |Recommended: YesWe love it here at Arrive w... — We love it here at Arrive west end. The staff is pro rated. Maintenance is awesome. The security team is friendly and checks up on us from time to time. The community noise level as improved greatly over this past year. The management keeps up to speed on community things. We know there has been changes in the staff here, but we have noticed that when new staff come on board, they are on top of issues right from the top. We feel safe here and really enjoy our location in the building. the pool area is kept clean.
response from property -Tim, we are thrilled to hear that every aspect of our community is exceeding your expectations. Thank you for brightening our day with your stellar review!
Review From Modern Messagesubmitted by Zachary K. - |Recommended: YesThe property is amazing the... — The property is amazing the manager is a great manager and always works with resisdents when they need help they care for you as well at the staff
response from property -Zachary, it is wonderful to hear that you have been satisfied with your experience in our community thus far. Thank you for your review. We will be sure to pass it along to the manager and the rest of the team.
Review From Modern Messagesubmitted by ReAnna R. - |Recommended: YesThankful for both DeAnna an... — Thankful for both DeAnna and Jayden to make the move in process so easy and they have been helpful since. Everything stated to DeAnna was handled and apartments have been great
response from property -ReAnna, it is fantastic to hear that DeAnna and Jayden did a great job getting your new home ready for you. Thank you for acknowledging their top-notch service!
Review From Modern Messagesubmitted by Jadon J. - |Recommended: YesGreat process and amazing f... — Great process and amazing front desk service. My packages came in early and the leasing office was able to store them in my apartment prior to my arrival.
response from property -Thank you, Jadon! We are pleased to see that you are enjoying our community and our top-notch customer service. Please let us know if there is ever anything you may need.
Review From Modern Messagesubmitted by Michael C. - |Recommended: YesThe apartment complex is gr... — The apartment complex is great. It’s got lots of kind people and the amenities are great. I love going to the pool and also using the fitness center.
response from property -Michael, we greatly appreciate your kind words. Our goal is always to ensure your home is a place you enjoy. It is nice to know our efforts are working.
Review From Modern Messagesubmitted by Tye S. - |Recommended: YesSo far loving my choice to ... — So far loving my choice to live at Arrive West End. Great location with great amenities The staff is very friendly and welcoming. Maintenance responds very quickly.
response from property -Tye, thank you for reviewing our location, amenities, and service! We are delighted to know that we have succeeded in meeting all of your expectations. If you need anything else, please do not hesitate to reach out.
Review From Modern Messagesubmitted by Arza W. - |Recommended: YesIt’s cool living here but s... — It’s cool living here but sometimes it can be noisy but besides that I love this place. This Area in Dallas has lots of beautiful landmarks you can adventure on.
response from property -Arza, thank you so much for your feedback! We are constantly striving to improve our community offerings, so feel free to email us at arrivewestend@trinity-pm.com to discuss any ongoing concerns about noise. We look forward to hearing from you!
Review From Modern Messagesubmitted by Michelle M. - |Recommended: YesQuick responses from Manage... — Quick responses from Management to multiple requests. Great staff all around. I am extremely happy with my decision to move here and look forward to a long, happy residence.
response from property -Michelle, we are delighted to know that you are satisfied with our team's efforts to maintain a top-notch community! We are happy you chose us as your home.
Review From Modern Messagesubmitted by Anita B. - |Recommended: YesI moved in about 3 weeks ag... — I moved in about 3 weeks ago and I have enjoyed how the leasing team has helped my move from Hawaii to Texas be as smooth as possible. They have been very accommodating, very helpful, and overall very nice. The complex smells nice, I have only met nice people my neighbors , and the location is just right next to attractions and restaurants. So far I'm loving my new place at Aarive at West End
response from property -Anita, we sincerely appreciate your review of our community! We do everything within our power to ensure that residents feel right at home from the very beginning of their leasing journey, so knowing that you are so satisfied with our customer service, atmosphere, and location only motivates us to work even harder to keep you comfortable. If you need anything, please do not hesitate to contact our office. Thank you!
Review From Modern Messagesubmitted by Cassie S. - |Recommended: YesMy move in was great Raquel... — My move in was great Raquel is the best. Help me a lot setting up everything and answering all of my questions. The neighbor's are friendly. The location is awesome. I go for a walk every evening and have enjoyed it very muxh
response from property -Cassie, we are so glad to hear that Raquel has been able to leave an excellent impression on you! It is an honor and a privilege to be able to officially welcome you into our community, so if you need anything as you continue settling in, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Jawuan R. - |Recommended: YesDeanna has been making sure... — Deanna has been making sure we are taking care of. The maintenance man was nice too. We submitted a work order and he was there in less than 20 minutes.
response from property -Jawuan, thank you for sharing your review. To ensure your satisfaction, Deanna and our maintenance team strive to provide the most efficient services, and your comments validate our efforts.
Review From Modern Messagesubmitted by Willie M. - |Recommended: YesBunch of positives overall.... — Bunch of positives overall. Occasional noisy neighbor but overall a great place to live. Thanks for all the concern in fire alarm a few weeks back
response from property -Willie, we appreciate your review and are glad that you have experienced many positives since living here. If there is anything we may do to assist with your noisy neighbor, please let us know. We are here to help.
Review From Modern Messagesubmitted by Billy C. - |Recommended: YesGreat place to call home. W... — Great place to call home. Wonderful staff. Plus everything I wanted on my wish list. Hard-wood floors, balcony, scenic view, nest thermostat, large bathroom. Fitness center and leisure area. Beautiful pool.
response from property -Billy, thank you for letting us know how happy you are with our community and amenities! We are glad to know you feel so at home here.
Review From Modern Messagesubmitted by Katrina M. - |Recommended: YesEnjoy living here. New man... — Enjoy living here. New management is great. If I have a problem or question management is quick to respond and resolve the issue. Just renewed my lease.
response from property -Katrina, we are delighted to hear that you have decided to renew your lease with us. Thank you for sharing your outstanding experience with us!
Review From Modern Messagesubmitted by Zachary K. - |Recommended: YesAwesome experience love it ... — Awesome experience love it here and management is good as well this community is really good and close to everything makes life easy and fun
response from property -Zachary, we are happy to hear that you are satisfied with our community. Your feedback assures us that our modern appeal and attentive service are what residents are looking for in a comfortable place to call home. Thank you.