Ratings & Reviews

Overall Rating

4(88 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

So far so good. Really enjo...Review From Modern Messagesubmitted by Matthew B. - |Recommended: YesSo far so good. Really enjoy the place The only downside is no coat closet but I'm figuring new things. People are mostly nice and helpful.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I just moved in a few days ...Review From Modern Messagesubmitted by Heather H. - |Recommended: YesI just moved in a few days and the staff here at arrive has been so helpful and friendly The apartment itself is a great place, but I’m looking forward to trying out all of the amenities here. I’ve never been so excited for a move before. So excited to see what this stay brings me.
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive West End.
Communication was not the m...Review From Modern Messagesubmitted by Nicholas M. - |Recommended: YesCommunication was not the most punctual. Availability confusion was kinda frustrating. But they're very nice and accommodating and reasonable
response from property -Thank you for your review. Please let us know if we may further clarify anything. We are here to be of service.
Very nice units in the hear...Review From Modern Messagesubmitted by Robert M. - |Recommended: YesVery nice units in the heart of the West End. Walking distance to all of the downtown CBD, Deep Ellen, Clyde Warren, and all of the meuseums.
response from property -Thank you for your review. We hope you continue to enjoy our convenient location.
Very good experience. The m...Review From Modern Messagesubmitted by Pieraldo P. - |Recommended: YesVery good experience. The management team is really helpful, friendly and available. If I may I would suggest to improve the parking lot on the 1st floor as when it rains it is always filled with water
response from property -Thank you for your review. We will use this suggestion to help enhance the overall resident experience.
The move in was more or les...Review From Modern Messagesubmitted by Paul F. - |Recommended: YesThe move in was more or less prett smooth. Chastity was extremely nice and helpful with everything. There were a few issues with the apartment upon move in though
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
Poor response time. Someone...Review From Modern Messagesubmitted by Timothy D. - |Recommended: YesPoor response time. Someone was suppose to get back with me a week ago and no response. Hppefully, this is not going to represent my stay at Arrive West End. No use contacting office location phone support, because they cant help with anything besides forwarding messages that result in no response.
So far it has been ok. Noth...Review From Modern Messagesubmitted by Ariel M. - |Recommended: YesSo far it has been ok. Nothing huge but I've had better experiences in uptown and at Camden properties. Upon move in there were some overlooked issues and it was hard to get ahold of someone's in the office from day 1. Chasity is great though.
response from property -Thank you for your review. Please let us know if there are any outstanding concerns we may address. We are here to be of service!
So far it has been a great ...Review From Modern Messagesubmitted by Emmanuel G. - |Recommended: YesSo far it has been a great experience. Great agents working int he lobby whoa re always helpful with any question I may have. Neighbors are considerate and building is well located
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Theres a lot of dog poop an...Review From Modern Messagesubmitted by Jacqueline S. - |Recommended: YesTheres a lot of dog poop and urine in stairwells, the pool is always dirty, and the plants are always dying and then being replaced. Additionally, somenofnthe neighbors are loud
response from property -Thank you for sharing these comments. Please let us know if there are any specific areas in need of additional attention. We are here to be of service.
I like living at Arrive. It...Review From Modern Messagesubmitted by Amy C. - |Recommended: YesI like living at Arrive. It's quiet, and the apartment is a great value for living downtown. I would recommend coming especially now with new staff.
So far I'm loving it I hav...Review From Modern Messagesubmitted by Elizabeth M. - |Recommended: YesSo far I'm loving it I have a great view of the pool, the reunion tower, the paramount sign, as well as the bank of America. The neighbors are so sweet and calm. Family has visited us twice and were highly impressed with the inside of this building.
Management and office staff...Review From Modern Messagesubmitted by Albion H. - |Recommended: YesManagement and office staff are proactive and approachable. Making it simple to handle any issues. Sheila Garner and Amy Jimenez are the best.
It was awesome everything w...Review From Modern Messagesubmitted by Zachary K. - |Recommended: Yesit was awesome everything was finished in a timely matter and very nicely definite was happy about service I received it was fast and prompt .
I absolutely love it Helpful and friendly staffsubmitted by Jonathan D. - |Recommended: YesI enjoy the staff who is amazing The pool is a quiet and relaxing place and we even enjoy the company of friendly neighbors and cookout and enjoy music. The quiet hours are highly regarded at the pool and the area is well kept and the Supervisor Sheila is very respectful and good at enforcing the rules and seeing that everyone's needs are met
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.